Data Protection

Mirpur 11 Privacy Policy — Your information is completely safe

Your trust is our greatest asset. Here we explain openly how the information you provide on Mirpur 11 is stored, how securely it is protected, and whether it is ever shared with anyone.

Last updated: 1 January 2026
SSL
Encrypted

All data is secured with 256-bit SSL encryption

0
Sale of data

Your Data Is Never Sold

24/7
Monitoring

Round-the-Clock Security Monitoring

GDPR
Agree

Adherence to international privacy standards

End-to-end encryption
No data shared with third parties
Full Identity Confidentiality
Transparent data usage policy
Our Commitment

Why Is Your Information Safe with Mirpur 11?

We protect your privacy not just in words, but through technology and policy

Industry-Standard Encryption

Every transaction and piece of personal information is protected with 256-bit SSL/TLS encryption. Neither hackers nor any third party can access or read this data.

Identity Privacy

Your Mirpur 11 account information is accessible only to you and our security team. It is never shared with any advertisers or third-party organisations.

Secure data storage

Your data is stored on servers with advanced security technology. Regular backups and access controls are maintained at all times.

Stay in control

You can view, update, or request deletion of your information at any time. You have full control over your data.

Spam-free communication

Your email or phone number is never used for marketing purposes. We only send essential account-related messages.

Regular policy reviews

Mirpur 11 regularly reviews and updates its privacy policy as needed, so you always receive the highest level of protection.

1 Introduction & Scope

Mirpur 11 (mirpur11.com) is a trusted online betting platform in Bangladesh. We believe transparency and trust are the foundation of a healthy, long-term relationship. This Privacy Policy explains how Mirpur 11 collects, stores, and uses your personal information.

This policy applies to the mirpur11.com website, mobile app, and all Mirpur 11 services. By using our platform, you are deemed to have agreed to this privacy policy. If you disagree with any part of it, please contact us before continuing to use our services.

Mirpur 11 never sells, rents, or shares your personal information with any third-party marketing organisation without your consent.

2 What information we collect

Various types of information are collected when you create an account and use our services at Mirpur 11. This can broadly be grouped into three categories:

Data Type What information Why It Is Collected
Identity Information Name, date of birth, national ID number Age verification & account security
Contact Information Mobile number, email address Account verification & important notifications
Financial information Mobile banking number (bKash/Nagad/Rocket) Transaction processing
Technical Information IP address, device type, browser Security & Fraud Prevention
Usage data Betting history, login times, preferences Service improvement & personalisation

We only collect information that is genuinely necessary to provide our services. Requesting excessive or irrelevant data goes against our policy.

3 How Your Information Is Used

Mirpur 11 uses collected information only for specific, legitimate purposes. The primary reasons we use your data are:

  • Creating, verifying, and managing your account.
  • Processing all financial transactions, including deposits and withdrawals, securely.
  • Detecting and preventing fraud, money laundering, and other illegal activities.
  • Improving our service quality and introducing new features.
  • To comply with legal obligations and respond to enquiries from regulatory authorities.
  • Providing customer support and resolving your complaints.
  • Delivering personalized bonus and promotional offers (based on your consent).

We never share your information with third parties for advertising purposes. If you no longer wish to receive promotional emails or SMS, you can opt out at any time.

4 Data Retention & Duration

Mirpur 11 retains your information for as long as necessary. All data is generally kept while your account remains active. Even after account closure, certain data may be retained for the following reasons:

  • To meet legal obligations (up to 5 years).
  • To maintain records of financial transactions (for a maximum of 7 years).
  • When dispute resolution is required.

After a specified period, your data is permanently and securely deleted. The deletion process is carried out in accordance with international security standards.

5 Sharing Information with Third Parties

The core principle of Mirpur 11's privacy policy is simple — your data belongs to you. We do not share your information with anyone except in the following limited and specific circumstances:

  • Payment processors: Solely to process transactions with bKash, Nagad, and Rocket.
  • Law Enforcement: When required to comply with a court order or government directive.
  • Anti-Fraud Services: With technology partners for fraud prevention and anti-money laundering purposes.

Sharing your information with any advertiser, data broker, or third-party marketing agency beyond this is strictly prohibited. This is Mirpur 11's non-negotiable policy.

6 Cookies & tracking technologies

Mirpur 11 uses cookies and similar technologies on its website and app to enhance your browsing experience and keep the platform running smoothly.

  • Essential Cookies: To maintain login sessions and ensure platform security. These cannot be disabled.
  • Performance cookies: To understand which parts of the site are used most, so we can make improvements.
  • Preference Cookies: To remember your language preference and other settings.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

7 Your Rights

Every user of Mirpur 11 holds the following rights over their personal information:

  • Right to access: You may request to know what information we hold about you.
  • Right to rectification: You may request correction of any inaccurate or outdated information.
  • Right to erasure: You may request the deletion of your information under certain conditions.
  • Right to restrict processing: You may request that the use of your information be restricted in certain circumstances.
  • Right to Object: You may opt out of marketing communications at any time.
  • Right to Portability: You may request a copy of your information in a structured format.

To exercise any of these rights, email us at support@mirpur11.com. We aim to respond within 30 days.

Mirpur 11 charges no additional fees and does not reduce service quality when you submit a request to exercise your rights.

8 Child protection

Mirpur 11 services are strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. If we become aware that a minor has registered an account by mistake, it will be closed immediately and all associated data will be deleted.

If parents suspect their child has created an account on Mirpur 11, please notify us immediately at support@mirpur11.com.

9 Security Measures

Mirpur 11 employs both technical and administrative security measures to protect your information:

  • 256-bit SSL/TLS encryption on all data transmissions.
  • Firewall & Intrusion Detection System.
  • Strict staff access controls — only those who need specific data can view it.
  • Regular security audits and penetration testing.
  • Continuous system monitoring and detection of unusual activity.
  • Two-Factor Authentication (2FA) support.

No method of transmission over the internet is 100% secure. We therefore encourage you to use a strong password, keep two-factor authentication enabled, and report anything suspicious to us.

10 Contact & complaints

If you have any questions, concerns, or complaints about this privacy policy, please get in touch. We are always happy to assist in Bengali.

  • Email: support@mirpur11.com
  • Live chat: Available in the bottom-right corner of the website, active 24/7.
  • Response time: Usually within 24 hours; up to 7 business days for complex matters.

If we are unable to resolve your complaint to your satisfaction, you have the right to escalate it to the relevant legal authority.

Start Betting in a Safe Environment

Your information is fully secure with Mirpur 11. Join now and enjoy the best betting experience in Bangladesh.

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